Warranty Policy

VaxCore Inc. warrants all products free from defects in materials and workmanship for two years from delivery date onwards. For extended warranty period please contact us.

Product warranties remain valid provided the product was properly installed and used. Defects, malfunctions, or failures of the warranted product caused by damage resulting from acts of God (such as floods, fire, etc.), environmental and atmospheric disturbances, other external forces such as power line disturbances, host computer malfunction, plugging the board in under power, or incorrect cabling, and damage caused by misuse, abuse, and unauthorized alteration or repair, are not warranted. VaxCore also disclaims liability for the following situations:

  • The product has been found to be defective after the warranty period has expired.
  • The product is an accessory not carrying the VaxCore brand name. In this case, warranties are limited to the warranty provided by the original manufacturer of the accessory. Examples of such products and accessories are power adaptors, cables, etc.
  • The product has been updated, reworked, or improperly tested by the customer, or by a third party at the request of the customer.
  • The product in question is either software, or an expendable item, such as a fuse, battery, etc.

This warranty is limited to the repair and/or replacement, at VaxCore’s sole discretion, of the defective product during its warranty period. VaxCore will offer replacement for any DOA (Dead On Arrival) product found to be defective within the first two months of purchase provided said product was properly installed, used, and without any recognized damage. Customer will bear shipping costs in both directions. This warranty is void if the product has been altered or damaged by accident, misuse or abuse.

The VaxCore global warranty is subject to change without notice.

Disclaimer of Warranty

THIS WARRANTY IS MADE IN LIEU OF ANY OTHER WARRANTY, WHETHER EXPRESSED, OR IMPLIED, OF MERCHANTABILITY, FITNESS FOR A SPECIFIC PURPOSE, NON-INFRINGEMENT OR THEIR EQUIVALENTS UNDER THE LAWS OF ANY JURISDICTION, EXCEPT THE WARRANTY EXPRESSLY STATED HEREIN. THE REMEDIES SET FORTH HEREIN SHALL BE THE SOLE AND EXCLUSIVE REMEDIES OF ANY PURCHASER WITH RESPECT TO ANY DEFECTIVE PRODUCT.

Limitation on Liability

UNDER NO CIRCUMSTANCES SHALL SOLIDRUN BE LIABLE FOR ANY LOSS, DAMAGE OR EXPENSE SUFFERED OR INCURRED WITH RESPECT TO ANY DEFECTIVE PRODUCT. IN NO EVENT SHALL SOLIDRUN BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES THAT YOU MAY SUFFER DIRECTLY OR INDIRECTLY FROM USE OF ANY PRODUCT.

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